Returns & Exchanges
We want you to be fully satisfied with your Photobooth Supply Co investment, which is why we offer a 30-day return policy on all eligible hardware and accessories. Please ensure items are in their original packaging and condition to qualify for a full refund.
Initiate Your Request
Contact our support team within 30 days of delivery to receive your Return Merchandise Authorization (RMA) number and specific shipping instructions.
Pack Your Equipment
Securely pack the photobooth components in their original heavy-duty shipping crates and padding to prevent damage during transit.
Ship to Our Warehouse
Affix the provided shipping label to your package and drop it off at an authorized carrier location, ensuring you keep a copy of your tracking number.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing