Frequently Asked Questions
Everything you need to know about starting your photo booth business.
What is the typical shipping time for a photo booth?
Orders for our photo booth kiosks typically ship within 3-5 business days. Once shipped, delivery via standard freight or ground can take an additional 3-7 business days depending on your location.
Do the photo booths come with a warranty?
Yes, all our hardware products come with a one-year limited warranty that covers manufacturing defects. We also offer extended protection plans for additional peace of mind.
What is your return policy for electronics?
We offer a 30-day return policy for unopened and unused equipment. Due to the specialized nature of our electronics and software, a restocking fee may apply to opened items.
Do you offer financing options for new business owners?
Absolutely. We partner with several financing providers to offer monthly payment plans, allowing you to start your business with low upfront costs.
Is technical support included with my purchase?
Yes, every purchase includes access to our dedicated technical support team and an extensive online knowledge base to help you troubleshoot any hardware or software issues.
Does the hardware include the iPad or camera?
Depending on the package selected, some booths are sold as 'shells' where you provide the iPad, while others are all-in-one bundles. Please check the 'What\'s Included' section on the specific product page.